General Information

For our scheduling purposes we ask for two class choices.
We will call you only if we cannot accommodate your first request.

• A $25 cancellation fee will be charged for students dropping out 1 week prior to the start of each session. No refunds after classes begin.

• A $25 fee will be charged for returned checks.

• For our scheduling purposes we ask for two class choices. We will call you if we cannot accommodate your first choice. We will not call you if we can accommodate your first choice.

• Parents may observe the lessons.

• Please keep in mind that proper attire aids in your child's enjoyment of the class. It is very helpful if girls with long hair tie their hair back or wear a cap. Goggles are optional.

• Food must be consumed in the lobby. No food is allowed on the pool deck or the locker room.

• In the dressing rooms, parents are asked to be sensitive to the privacy of others, especially with opposite sex children in the locker room. Management encourages parents with opposite sex children to utilize the front area of the locker room and parents should refrain from showering with opposite sex children in the presence of others. Children over the age of 4 do not belong in the opposite sex locker room.

• Keep in mind that children grow and mature at different rates. Growth spurts can make children uncoordinated from one class to another. Practice is IMPORTANT! Remember they will readjust and re-coordinate their skills with practice and encouragement.

• Learning depends on your child. All children grow and learn at different rates. We give time for your child to practice and improve their new skills.

• We ask that you attempt to be minimally visible because your presence distracts the children. They often become more interested in watching you than listening to the instructor.

• Each session we teach a little bit about safety because safety skills are of utmost importance around the water. We want each child to be safe during lessons and to understand what it means to be safe when they are around any type of water.

• We are interested in giving each child a maximum comfort level in the pool. Children often stay at the same level in successive sessions because within each class we have a very wide range of skills to cover. This allows the child to excel at one skill and to be able to work on another skill they may not have mastered. We are concerned with their feel for the water and their comfort level with each new skill.

• If your child is unhappy and does not want to come to class, please let us know. We want to work with you and your child. Most times we can make a child feel comfortable about the lessons if we show respect for their feelings, patience, and understanding. We have also found that if we show the children our confidence then they usually rise to the occasion. We are not afraid of tears and fears. It is often part of learning something new.

• You can help your child by showing your confidence in us and the program. Try to take some time to enjoy the water with your child.

Swim School Policies

• Classes are 30 minutes in length unless otherwise noted.

• Classes are limited to 6 students except Get Wet classes.

• To insure safe, quality lesson time, parents are asked to remain off the pool deck.

• We reserve the right to cancel any class with insufficient enrollment.

• Classes are filled on a first come-first serve basis. Payment must be received to reserve a place in lessons.

• Children do best when they consistently attend the same class. Sorry, there will be no makeups for missed classes.

• Semi Private Lessons: To schedule please find a compatible swimmer(s). We treat the lesson as a unit.